Accessibility Statement

Welcome to the website of Rapha's Counseling. We are committed to ensuring that our website and the services we provide are accessible to everyone, including people with disabilities. We believe that mental health support should be available to all, and we are dedicated to making our digital presence as inclusive as possible.
 

 

1. Our Commitment to Accessibility
 

 

Rapha's Counseling is actively working to increase the accessibility and usability of our website, adhering to many of the available standards and guidelines. Our goal is to meet and, where possible, exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a globally recognized benchmark for web accessibility.

We are committed to:

• Continuous Improvement: Accessibility is an ongoing process, not a one-time project. We regularly review our website to identify and resolve potential accessibility barriers.

• User-Centered Design: We strive to incorporate accessibility into our design and development processes from the beginning, ensuring that our website is built with all users in mind.

• Providing an Inclusive Experience: We aim to ensure our website is usable for people who use assistive technologies such as screen readers, magnifiers, and voice recognition software.
   

 

2. Key Features and Accessibility Measures
 

 

We have implemented the following features to improve accessibility on our website:

• Text and Readability:

  • High Contrast: We have selected a color palette that provides sufficient contrast between text and background to make it easier to read for people with low vision.

  • Resizable Text: Users can adjust the text size using their browser's built-in zoom functions without the content breaking or becoming unreadable.

  • Clear Fonts: We use a simple, easy-to-read font family throughout the website.

• Navigation and Structure:

  • Keyboard Navigability: All interactive elements, such as links, buttons, and forms, can be accessed and operated using a keyboard alone.

  • Logical Heading Structure: We use a clear and logical heading structure (<h1> for the main title, <h2> for subheadings, etc.) to help users of screen readers understand the page layout.

  • Descriptive Links: Link text is descriptive and meaningful, providing a clear indication of where the link will take the user.

• Multimedia:

  • Alternative Text for Images: All non-decorative images on our site include descriptive alternative text (alt text) so that screen readers can convey the purpose of the image to users.

  • Transcripts and Captions: Where we use videos or audio, we provide captions or transcripts to make the content accessible to people who are deaf or hard of hearing.

• Forms and Interactivity:

  • Clearly Labeled Form Fields: All form fields are clearly labeled with label tags to assist users of screen readers.

  • Error Validation: Our forms provide clear and helpful error messages to guide users in correcting input mistakes.

 

3. Known Limitations and Our Efforts to Address Them

 

While we strive for a completely accessible experience, we are aware that there may be some areas that we are still working to improve. These might include:

• Third-Party Content: Our website may contain links to or embedded content from third-party websites or services (e.g., scheduling platforms, payment processors). While we choose our partners carefully, we cannot guarantee the accessibility of their platforms. We encourage you to review their accessibility statements.

• Legacy Content: Some older content on our site may not fully conform to the latest accessibility standards. We are actively reviewing and updating this content to bring it into compliance.

 

4. Feedback and Support

 

Your feedback is crucial to our ongoing efforts. If you encounter any accessibility barriers on our website, or if you have suggestions on how we can improve, please do not hesitate to contact us.

Please contact us if you have any difficulties using our website:

• Email: galemarieblades@gmail.com

• Phone: 599-416-7333

We take all feedback seriously and will do our best to respond and address your concerns in a timely manner.

 

5. Accessibility for Our Therapeutic Services

 

Beyond our website, we are committed to providing accessible mental health services. This includes:

• Telehealth Options: We offer telehealth appointments to accommodate clients who may have mobility challenges or prefer to attend sessions from a comfortable, accessible location.

• Communication Preferences: We are willing to discuss and adapt communication methods to best suit your needs.

Thank you for visiting Rapha's Counseling. We are dedicated to providing a welcoming and inclusive experience for all.